Data security

Bexter, the leading developer of its innovative and independent TrackOnline platform, is proud to announce that it has achieved ISO 27001:2017 certification following a successful audit by Kiwa.

Bexter achieves ISO 27001 certification for TrackOnline

Achieving ISO 27001 certification is an important milestone for Bexter and underscores the company’s ongoing efforts to take data security seriously. With the certification, customers and partners can be confident that the data they manage with TrackOnline is safely kept confidential and handled with integrity.

ISO 27001 certification is an internationally recognized information security standard. It requires organizations to implement and maintain a comprehensive information security management system. This includes establishing policies, procedures and controls to ensure the confidentiality, integrity and availability of information.

Achieving this certification demonstrates Bexter’s commitment to protecting customer data and ensuring privacy. It is a result of the ongoing efforts of the entire team at Bexter.

This success is a reflection of our collective effort to maintain the standards of data security. We continue to work according to ISO protocols to safely and independently secure our clients’ data.

The certificate can be downloaded from the link below.

ISO 27001 Certificate

Statement of applicability

Privacy Statement

This is the privacy statement of Bexter B.V.

Bexter B.V. is located at the Papsouwselaan 119T, 2624 AK, Delft, the Netherlands. Bexter is registered at the Dutch chamber of commerce (Kamer van Koophandel) under number 27253802.

You can contact us:

  • Via phone: +31 15 750 10 50
  • Via e-mail:

Why a privacy statement?

Privacy and security of your data is very important to Bexter. Bexter adheres to the Dutch and European privacy laws, including the General Data Protection Regulation (GDPR) (Algemene Verordering Gegevensbescherming, (AVG)), which will become effective as from the 25th of May, 2018. We want to be transparent, both with our products, as with the usage of your personal data. That is why we want to inform you which personal data we collect/process, why we do that and what happens to your data.

Why do we process personal data?

Bexter B.V. is an organization that operates in the ‘business to business’ (B2B) market. Your personal data is processed so we can provide you the information that you requested via our website ( We also process personal information to be able to execute the agreements with our customers. Without your data, we are unable to provide information, products or services.

Which personal data is collected and how?

The personal data that Bexter collects consists of:

  • Name- and surname of the user;
  • E-mail address of the user;
  • Telephone numbers of contact persons.

Such data will mainly be collected digitally via a registration web page (on our website and in our applications. Bexter can also request personal data in writing or verbally.

We will never ask for more information, than we need to be able to contact you, to deliver our products and services and to make functional products.

You always have the choice to decide which information you want to share with us. When you share information with us, this should be a conscious choice.

How we handle personal data

We handle your personal and business data with great care. A person that has nothing to do with your data will not be able to access this data. When you are using a paid service from us, we will use your data for invoicing. It is also possible that we use your data to send you specific e-mails for informative/commercial reasons. If you do not longer want to receive such emails, you can opt-out via the ‘opt-out’ button which you will find on the bottom of all our commercial/informative emails.

In addition, we have taken the necessary measures on administrative, technical and organizational level, to make sure we can protect your personal data, to treat those data confidentially and to avoid misuse, loss, unauthorized access or unauthorized use. By applying these measures, taking into account technology and costs, we ensure to offer a sufficient level of security.

Your data will be stored in a server of Microsoft Azure. Your data is stored in The Netherlands.

We do not share any data with third parties and/or parties outside of the EU. Furthermore, we do not use any form of automated decision making or profiling.

The personal data that has been collected, will not be kept longer than is deemed necessary for business reasons or is legally required. Where possible, we delete personal data four (4) weeks after termination of our business agreement with you.

Your rights regarding your personal data

The privacy and security of your personal is very import to us. If you have any questions regarding the use of your personal data, if you want to access your data, if your personal data is incorrect and you want to have your data rectified, if you want to revoke your permission to use your data, if you have a complaint, if you want us to erase your personal data or have it transferred to a third party, you can contact us via:

If you notice unlawful data usage, you may file a complaint with the Supervisory Authority (Autoriteit Persoonsgegevens.)


Google Analytics & Cookies

Bexter uses Google Analytics to gain insight in amongst other, visitor statistics and pages viewed on our website. By gathering this information, we can optimize our website.

The information that is being collected via Google Analytics will be anonymized as much as possible, e.g. the last parts of your IP-address are not visible. As Google is the data processor, a data processing agreement has been entered into with Google. Google does not collect the data for its own use, Bexter did not give permission for that. Google Analytics uses cookies to collect statistics. If you do not want to accept cookies from Google Analytics, you can adjust your browser so it can no longer accept cookies. You can do so by changing the settings of your browser. We do not use any other services of Google in combination with Google Analytics.

Changes in the privacy statement

Bexter B.V. reserves the right to amend this privacy statement. Every amendment will be published on our website. We advise you to visit our website on a regular basis, in order to see if many amendments have been made.

Cookie Policy

This is the Cookie Policy for TrackOnline, accessible from our website.

What are Cookies?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this website. Therefore, it is recommended that you do not disable cookies.

The Cookies We Set

Login related cookies

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

Site preferences cookies

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
    For more information on Google Analytics cookies, see the official Google Analytics page.
  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
  • As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
  • The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.
    For more information on Google AdSense see the official Google AdSense privacy FAQ.
  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; … , will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

However if you are still looking for more information then you can contact us via email.