As an Implementation Specialist at Bexter, you’ll professionally implement our SaaS application, TrackOnline, for registering and tracking packaging at our clients. You’ll be part of a team of 6 colleagues ensuring successful and swift configuration and deployment of TrackOnline. You enjoy finding the right match between process and system and delving into the possibilities of TrackOnline.  

You’ll analyze the client’s processes and translate them into suitable configurations within TrackOnline. Then, you’ll validate these configurations with the client. You’ll support the client in testing activities and address test findings by adjusting configurations or providing further process explanations. Additionally, you’ll provide proper documentation on TrackOnline’s final setup and conduct user training. You’ll have responsibility for the scope and budget of your projects, with opportunities for collaboration with colleagues to find the best solution. You’ll also play a role in the presales process by supporting the sales team with more complex TrackOnline demonstrations.  

• You have +3 years of experience with implementations of SaaS products;
• You have a completed HBO education;
• You are proficient in both Dutch and English languages;
• You excel in planning and organizing;
• You enjoy collaborating with customers and thinking in solutions;
• You thrive in a versatile role, as we work with diverse parties and packaging products;
• You enjoy working with one software solution and implementing it globally with a project-based approach and within the standards of our SaaS application;
• You have affinity with ICT and logistics and enjoy being part of a team;
• You’re proactive and have an active contribution;
• You have excellent communication skills.

With your customer-focused mindset, you contribute to the further success of TrackOnline with our clients.